Before You Say a Word: A School Leader's Guide to Clear and Compelling Communication - Paperbackby Erik Palmer (Author) Learn what the best speakers do and don't do, and communicate with more confidence in both formal and informal situations, with audiences big and small. Before you got into leadership, did you expect you'd be doing so much speaking? It seems you're always talking in faculty meetings and one on one evaluations; in PD sessions and department meetings; at parents' night and awards ceremonies; to colleagues, supervisors, and the